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Article (17) Discontinuation of Services

1. The Licensee may not discontinue any of its activities or services without the prior approval of the TDRA. 

2. The application for discontinuation of Trust Services or Qualified Trust Services shall be made according to the means identified by the TDRA.

3. The TDRA shall reply to the application for discontinuation of Trust Services or Qualified Trust Services within one month from the date of submitting the application. In cases where more time is required for review and examination, the Licensee shall be notified of the updated period. 

4. The Licensee shall notify the TDRA of its desire to discontinue providing any Trust Services or Qualified Trust Services, in whole or in part, at least (3) three months prior to the scheduled termination date. 

5. The Licensee shall inform the public, including the Subscribers and the Relying Parties, of its desire to discontinue providing any of its services, in whole or in part, at least (2) months before the scheduled termination date and after obtaining the TDRA’s approval. 

6. The Licensee shall help and enable the Subscribers to transfer to another Licensee providing services similar to the serviced intended to be terminated, as the case may be, as per the controls and instructions set by the TDRA. 

7. The Licensee shall take necessary measures to ensure that the discontinuation of any of its services or part thereof will not disrupt the verification of validity and reliability of the service outcomes that would have arisen before the actual termination thereof.